idea 42 · needs institution input
Chat buttons
Chat buttons for visitor services, off until you give numbers.
Bloomberg Connects
Guides for 1,500 organisations, most of which have one person answering visitor questions, and some of which have nobody on a Tuesday.
https://www.bloombergconnects.org/Visitor services
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Two buttons are off because no number has been supplied. They are
disabled and say why, rather than being hidden or opening a broken link.
Sample · needs institution input
These are links to the phone's own apps, not an embedded chat widget, so nothing third party loads and nobody is charged a monthly fee for it. The unconfigured state is designed rather than left to chance: disabled, labelled, and honest about why.