← Museums and heritage

Ticketing and bookings

Timed entry is easy until the day a release sells out in four minutes, a coach arrives early, and the card terminal is down. That is the day the system is actually judged.

a crowd arriving at a museum
Egyptian Museum (2347025199) by Francisco Anzola, CC BY 2.0, via Wikimedia Commons

What you get

01

Entry windows that behave

Capacity per slot, a rule for groups over thirty, and a queue that does not sell the same seat twice under load.

02

Groups and schools in three steps

Numbers, then a window, then who to confirm to. Validated one step at a time, so nobody fills a long form to be told the group is too large.

03

Membership and renewals

The sequence that reaches a lapsing member at the three moments that work, and stops the second they pay.

04

Degrades in public

If the payment provider is down, the page says so and offers the thing that still works, rather than spinning.

What I need from you
  • Your capacity per slot, and how long a slot is
  • The concessions and the rules that go with them
  • Which payment provider you already use, or that you want a recommendation
  • Who receives a booking, and in what form

Start with a conversation

Tell me what you have now and what is going wrong with it. If it turns out this is not the thing you need, I will say so.